Ampersand Means "And"

You and Us. Your team and ours.

We want to work with you to reach your goals.

Our Team

Shanna Goodman


Shanna specializes in innovative business development and is passionate about helping Ampersand clients achieve success. She utilizes her expertise in human behavior and integrated communications to help clients maximize investments, create focus, and achieve tangible results.

She has 15 years of experience leading successful marketing initiatives, managing projects and building teams in both nonprofit and private business sectors. In the past she has worked with corporations such as Coca Cola, PepsiCo, Hy-Vee, Sara Lee, and Kellogg’s. She also managed video production projects throughout the U.S., South Africa, and Russia, as well as worked on independent films for National Geographic and the History Channel.

Shanna has experience coordinating and managing relationships with news outlets such as The Washington Post, Time Magazine and National Public Radio.

Austin Nichols

Client Strategy Director

Austin is the Client Strategy Director at Ampersand Business Solutions, a digital marketing agency with a focus on driving measurable results with inbound marketing. His job is to make sure Ampersand’s clients are set up for success and have a positive return-on-investment. Motivated by client success and analyzing measurable results, Austin has managed more than half a million dollars in digital marketing and advertising budgets. His mission is to build a strong online presence for businesses while combining sales and marketing techniques to generating leads and ultimately new customers. Austin is a graduate of Kansas State University and has spent his entire career studying and implementing digital marketing strategies with platforms like HubSpot, Google AdWords, YouTube, Facebook, Instagram, and more. He is Google AdWords Certified and as a Google Partner he has successfully managed advertising campaigns for clients all over the United States. In his free time, Austin enjoys playing golf and watching baseball.

Edward Tuttle

Solutions Manager

Edward serves as the Solutions Manager at Ampersand Business Solutions. His resourceful background in marketing, graphic design, philosophy and customer service create his ability to visualize business strategy and communicate that to team members and clients in a very accessible manner. The area between business strategy, and a finished product is where Edward lives. In a way you could say his specialty is client-focused “visual thinking,” but that could be selling him short. If he’s not in the office you can usually find him taking his family on bike rides & hikes, searching for the newest plants to adorn his home or dreaming of his next outdoor adventure.

Erica Dube

Inbound marketing specialist

With over 5 years experience as an Inbound Marketer, Erica has worked with a variety of businesses to successfully implement inbound marketing campaigns. Erica spends her days strategizing, implementing, testing and writing about inbound tactics and is constantly finding ways to expand her knowledge of the industry. When she’s not working or reading a good book, you can find Erica watching a UCONN game with her dog Shabazz or jogging around her beautiful Playa del Rey neighborhood in sunny California.

Sarah Snyder

Graphic Design Specialist

With more than 6 years of professional design experience, Sarah has worked with and for a variety of businesses, including Cabela’s Corporate in Sidney, Nebraska where she designed and built retail ads, billboards, grand opening invites, etc. Since then, Sarah has worked on the agency side, helping many types of clients grow their businesses. She received her bachelor’s degree in graphic design from Northwestern College in St. Paul, Minnesota. Sarah grew up camping and fishing and now shares that passion with her family as well as bow shooting and hunting in her spare time.

Kelsey Peterson

Marketing Specialist

With over four years of marketing and mass communications experience, Kelsey has worked with variety of different businesses. After receiving her bachelors in public relations and marketing at Kansas State University, Kelsey went on to work for the University of Oklahoma, Athletics, Tallgrass Brewing Company and is currently working for Kansas State University as their marketing and communications specialist. In her free time, she spends it working on her graduate degree at Kansas State University in mass communications. For fun, Kelsey enjoys cheering on the K-State Wildcat football and basketball teams in the Little Apple.

Heather Bozarth

Web Specialist

Heather has been helping businesses leverage their online presence for more than 7 years, ranging from customizing and teaching clients how to use their websites in the automotive industry to B2B web design and builds. She is constantly looking for innovative solutions that will help clients accomplish their goals in meaningful ways. Heather has been an avid theatre and musical performer since childhood, loves to paint, and read historical fiction. Over the last few years, Heather and her husband James have lived in Kansas, Georgia, and Arizona, where they currently reside with their two small children, Avin and Adalyn.

McKenzie Fussell

Social Media Specialist

With years of professional experience in the world of Social Media Marketing, McKenzie has worked with businesses in many different industries to help expand brand reach. McKenzie is passionate about telling a brand’s story and reaching clients and customers through engaging content. McKenzie and her husband are currently raising their daughter in their small hometown of Fernandina Beach, FL. When she’s not creating content you can probably find McKenzie at the beach!
Vlad headshot cropped

Vlad Pritikin

PPC & SEO Specialist

Vlad helps Ampersand clients grow by increasing their web visibility through organic (SEO- search engine optimization) and paid search (PPC- pay-per-click) marketing. Having grown up in a digital era, Vlad is passionate about learning and evolving his own thinking with technology available. Vlad loves to talk keyword and traffic analysis, Adwords, Facebook ads, conversion rate optimization, CTR, CPC, CPA, VTR and PBJ. In his free time, Vlad is an international traveler, avid photographer, bike riding enthusiast, history buff, music lover, and occasional yoga practitioner.

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